Our backpacks, totes and slings are crafted from durable ripproof material, which is built to weather wear-and-tear from your travel. However, taking some basic precautions and following care best practices will help the gear accompany you on adventures for years to come.

During Travel:

• Avoid overpacking bags as it strains seams and zips over time.
• Be gentle with waterproof or external zips when unzipping fully to prevent motor damage.

Cleaning:

• Always empty bags fully before cleaning to avoid missing items.
• Use a soft brush and mild detergent diluted in cool water for gentle outer cleaning.
• For deeper soiled sections, gentle spot scrub with non-abrasive brush.
• Zip up all compartments securely before wiping exterior nylon shell clean with towel. Dry out of direct sunlight.

Zipper Care:

• Lubricate the YKK zippers with a silicone-based zipper lubricant to ensure smooth operation.
• Check for any debris caught in the zipper teeth and remove it gently.
• Avoid overstuffing your bag, as it may put excessive pressure on the zippers.

Waterproof Zipper Maintenance:

• Periodically test the waterproof zippers by sprinkling water on them. If water beads and rolls off, they are still effective.
• Clean the waterproof zippers with a soft brush to remove any dirt or salt residue.
• Apply a zipper wax or silicone-based lubricant to maintain the waterproofing.

Storage:

• After thorough post-travel drying, store gear in cool dry spot away from heat, moisture and dust buildup.
• Avoid compression, deformation or contact with sharp surfaces during storage to retain shape.
• Check zip functionality after travel before storing - use lubricating wax if needed.

Please reach out to us for specific handling instructions tailored to your particular luggage or accessory item purchased from us. And contact us immediately in rare damage events during travels to explore coverage options.