Shipping & Delivery

Introduction

At Bugyals Lifestyle ("Company", "we", "our", "us"), we aim to provide timely and reliable shipping and delivery services to our customers both within India and internationally. This Shipping & Delivery Policy outlines the terms and conditions under which we deliver products.

1. Shipping Locations

We offer shipping to various locations within India and internationally. Please check our website or contact our customer service team to confirm whether we deliver to your area.

2. Shipping Charges

2.1 Domestic Shipping (Within India)

Standard Shipping: We offer free domestic shipping in India

No separate express shipping

2.2 International Shipping

Standard International Shipping: Shipping charges for international orders vary based on the destination country and the weight of the package. Shipping costs will be calculated at checkout.

We offer international order free shipping is applicable on orders above $175 USD. For orders below $175 USD the shipping charges will be calculated at checkout

No express shipping

3. Delivery Timeframes

3.1 Domestic Delivery

Standard Delivery: Orders are typically delivered within 2 to 7 business days from the date of dispatch.

3.2 International Delivery

Standard International Delivery: Orders are typically delivered within 5 to 15 business days from the date of dispatch, depending on the destination country.

4. Order Processing

4.1 Order Confirmation

- You will receive an order confirmation email with details of your purchase.

4.2 Order Dispatch

- Orders are typically processed and dispatched within 2 business days.

- You will receive a dispatch confirmation email with tracking information once your order has been shipped.

5. Tracking Your Order

- You can track your order using the tracking number provided in the dispatch confirmation email. 

6. Delivery Issues

6.1 Delayed Delivery

- If your order is delayed, please contact our customer service team at admin@bugyals.com or 9311079787.

6.2 Incorrect Address

- Please ensure that the delivery address provided is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

6.3 Failed Delivery Attempts

- If delivery fails due to the absence of the recipient or other reasons, our delivery partner may attempt to redeliver. If the order is returned to us after multiple failed attempts, we will contact you to arrange redelivery or cancellation.

7. Customs, Duties, and Taxes (International Orders)

- International orders may be subject to customs duties, taxes, and other fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the shipping charges at checkout. Please check with your local customs office for more information on potential charges.

8. Damaged or Lost Items

8.1 Damaged Items

- If you receive a damaged item, please contact our customer service team within 7 days of delivery. We will arrange for a replacement or refund as per our Return Policy 

8.2 Lost Items

- If your order is lost during transit, please contact our customer service team. We will investigate and arrange for a replacement or refund.

9. Restricted Items

- Certain items may be restricted or prohibited for shipping to certain destinations due to local laws and regulations. We will notify you if any items in your order cannot be shipped to your location.

10. Contact Us

If you have any questions about our Shipping & Delivery Policy, please contact us at:

- Email: admin@bugyals.com

- Phone: 9311079787